REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@andachair.com.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@andachair.com .

SHIPPING

We strive to ship all orders within 1 to 3 days after confirming your order. Although as we don't hold stock, please give us 1 to 5 working days to ship your order.

Orders are shipped via courier delivery or pick-up point terminals.

LITHUANIA

LP EXPRESS - 2.50 Eur

Courier delivery - 4.00 Eur

Orders over 100 Eur - FREE

EUROPE

Courier delivery - 10 Eur

Orders over 150 Eur - FREE

REST OF WORLD

Courier delivery - 20 Eur

Privacy

Our privacy policy can be found here.